Privacy Policy

Last Updated: 10 July 2024

1. Introduction

Welcome to GoFormed. This Privacy Policy explains how GO&PARTNERS UK LIMITED ("we," "us," or "our") collects, uses, protects, and handles your personal information when you use our website (goformed.co.uk) and our services. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR).

2. Who We Are (The Data Controller)

For the purpose of the UK GDPR, the data controller is:

3. What Personal Data We Collect

We may collect and process the following types of personal data:

• Identity Data: Full name, title, date of birth, and gender.
• Contact Data: Your email address, telephone number, and correspondence address.
• Enquiry Data: Information you provide when you contact us via email, our contact form, or by phone.
• Transaction Data: Details about payments to and from you and other details of services you have purchased from us.
• Due Diligence Data: To comply with our legal obligations (such as Anti-Money Laundering regulations), we must collect verification documents, which may include your passport, driving licence, utility bills, or other proof of identity and address.
• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, and other technology on the devices you use to access this website.

4. How We Use Your Personal Data

We use your personal data for the following purposes:

• To respond to your enquiries about our services.
• To provide our services to you, specifically the transfer of company ownership, which includes filing required documents with Companies House.
• To fulfil our legal and regulatory obligations, particularly Know Your Customer (KYC) and Anti-Money Laundering (AML) checks.
• To process payments and manage our financial accounts.
• To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
• To administer and protect our business and this website.

5. Legal Basis for Processing

We will only use your personal data when the law allows us to. Most commonly, we will rely on the following legal bases:

• Performance of a Contract: When we need to perform the service contract we are about to enter into or have entered into with you.
• Legal Obligation: When we need to comply with a legal or regulatory obligation (e.g., AML checks).
• Legitimate Interests: Where it is necessary for our legitimate interests (e.g., to respond to enquiries or to improve our services), and your interests and fundamental rights do not override those interests.

6. Data Sharing and Disclosure

We may have to share your personal data with the parties set out below:

• Government Bodies: HM Revenue & Customs (HMRC), Companies House, and other regulators or authorities who require reporting of processing activities.
• Professional Advisers: Lawyers, bankers, accountants, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
• Service Providers: Third-party partners who assist with the bank account transfer process or other related services.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

7. Data Security and Retention

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements (typically 6 years after our business relationship ends).

8. Your Legal Rights

Under UK data protection law, you have rights including:

• Right of Access: To request a copy of the personal data we hold about you.
• Right to Rectification: To request correction of any inaccurate or incomplete data.
• Right to Erasure: To request that we delete your personal data, under certain conditions.
• Right to Restrict Processing: To request that we limit the processing of your data.
• Right to Object to Processing: To object to our processing of your data.

To exercise any of these rights, please contact us at info@goformed.co.uk.

9. Cookies

Our website may use cookies to enhance user experience. A cookie is a small file placed on your computer's hard drive. For more information, please see our separate Cookie Policy page.

10. How to Complain

If you have any concerns about our use of your personal information, you can make a complaint to us using the contact details in Section 2.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK's supervisory authority for data protection issues. You can find their contact details at www.ico.org.uk.