Privacy Policy

Last Updated: 10 July 2024

1. Introduction

This Privacy Policy explains how GO&PARTNERS UK LIMITED (“we”, “us”, “our”) collects and uses personal data when you visit our website or use our digital services. We operate as a digital support and facilitation platform that helps users organise and submit information required for UK company formation and related business services.

We are not a law firm, accounting service, regulated agent, or an official governmental body. Any personal data collected is used solely for providing our platform services and facilitating the steps required by the user.

2. Who We Are

3. Information We Collect

We may collect the following categories of personal data:

• Basic Contact Data: Name, email, phone number.
• Information You Submit: Forms, enquiries, WhatsApp messages, or uploaded documents.
• Service Information: Details related to the services you request through our platform.
• Technical Data: IP address, device type, browser details, usage analytics.
• Optional Verification Data: If required for services you request, you may upload identification documents for forwarding to the relevant service provider.

Any documents you upload are collected solely to support the process you request and may be passed securely to the appropriate service channels.

4. How We Use Your Data

We use your data only for legitimate business purposes, including:

• Responding to enquiries and providing customer support
• Preparing requested documents or information for your selected services
• Forwarding information to relevant service providers or official channels when required
• Processing payments and service requests
• Improving our website, platform, and user experience
• Maintaining communication regarding updates or service progression

5. Our Role in Data Processing

We act as a data controller for data you provide directly to us for enquiries, platform use, and account communication.

When you request a service that requires information to be submitted to a third-party provider or official channel, we act as a data facilitator by preparing and securely transferring your data only as instructed by you.

We do not make regulatory decisions, perform compliance checks, or store data on behalf of government bodies.

6. Legal Basis for Processing

• Contract: To provide services you purchase or request.
• Legitimate Interests: Customer support, platform improvement, security.
• Consent: For marketing or optional communication preferences.

7. Sharing Your Data

We may share data with:

• Technological service providers (hosting, email, analytics, storage)
• Payment processors for billing
• Official platforms or third-party providers when required by services you specifically request

We do not sell your data. Any third parties receiving data must meet UK GDPR standards.

8. Data Retention & Security

We retain data only as long as necessary for the services requested and for standard business, legal, or accounting purposes. We apply industry-standard encryption and security measures to protect all personal data.

9. Your Rights

• Request access to your personal data
• Request correction or deletion
• Withdraw consent where applicable
• Request restriction or object to processing
• Data portability (when applicable)

10. Cookies

Our website uses essential and analytical cookies. More details can be found in our Cookie Policy.

11. Complaints

If you have concerns, contact us at info@goformed.co.uk.

You may also raise a complaint with the Information Commissioner’s Office (ICO).